FAQ

1. Are intimate toys safe to use?

Ans. Choose body-safe materials like silicone, glass, or stainless steel. Always clean before and after use, and never force insertion if uncomfortable.

2. How do I clean and maintain my novelties toys?

Ans. Wash with warm water and mild soap before and after each use. Consider using a toy cleaner. Ensure it's scorched before storing it in a clean, dry place, away from sunlight and extreme temperatures.

3. Are novelties toys suitable for solo or couples play?

Ans. Enhance solo or partnered sex with love plugs. Use during foreplay, intercourse, or as a standalone pleasure tool, catering to personal desires.

4. Is there a warranty on your Love Plugs Toys?

Ans. We stand behind the quality of our products. If you experience any issues with your love plug, please contact us, and we'll do our best to assist you.

5. How do I apply my promotional code/redeem a coupon?

Ans. We offer highly competitive pricing on our authentic products, typically 10-25% lower than other stores, factoring in all import duties, taxes, and fees. We focus on quality, excellent service, discreet packaging, and reliable shipping. Free shipping is standard, including customs duties. We occasionally run promotions for additional savings, and we price-match authorized resellers. Customers can also earn Rs500 to Rs1000 for audio or video feedback.

6. Do you ship discreetly? Does the outer packaging reveal any of its content?

Ans. Yes, we understand the importance of discretion. Our packaging is designed to be discreet, and the outer packaging does not reveal the contents inside. We prioritize your privacy and take steps to ensure that your items are shipped in a way that respects your confidentiality. If you have any specific concerns or instructions regarding packaging, feel free to let us know, and we'll do our best to accommodate your preferences.

7. Can I return items or get a refund in case of a problem with my order?

Ans. In most cases, you can return items or request a refund if there's an issue with your order. However, the specific policies may vary depending on the store or website you purchased from. It's a good idea to review their return and refund policy before purchasing so you know what to expect if any problems arise. If you're unsure, you can always reach out to their customer service for assistance.